Returns must reach us no later than 14 days from the date that your return request was approved.
Returns postage is to be paid by the customer. We are unable to offer free returns at this time. Parcel's are the customers responsibility until they reach us so we advise it's packed up securely and can't get damaged on the way.
Please retain proof of postage as we may ask you to provide this to us, should there be any issues with the return.
To be eligible for a return, your item must be:
- In the original packaging with tags attached
- In the original condition, unwashed and unworn
*Please note: should there be any marks such as make-up, your return may be refused. Please take extra care when trying on your items.
How soon will I receive my refund?
Once your return is received and inspected, you’ll receive an email confirming its arrival and the outcome of your return request.
If approved, your refund will be issued to your original payment method within 5 business days. Please note, depending on your bank or payment provider, it may take 5 to 14 days for the funds to appear in your account.
For any further assistance, please contact us:
